In Planning

Friends of Poway Seniors — Website Refurbishment

Modernizing a community senior support organization's web presence with simplified navigation, clearer communication, and a dedicated meal tracker — while preserving their mission of serving Poway's elderly population.

Friends of Poway Seniors infographic visual

Friends of Poway Seniors

Making Senior Support Accessible Online

A design-based research capstone that rebuilds the Friends of Poway Seniors web presence with clarity and compassion. The organization provides essential services to Poway's elderly community — meal deliveries, social connections, transportation assistance, and wellness checks — but its current site buries this mission under cluttered navigation and unstructured layouts. This project delivers a clean, intuitive interface that makes the organization's purpose immediately clear, gives seniors and their families easy access to services, and introduces a novel meal tracking feature to help elderly users monitor their nutrition with support from caregivers.

🔧 Key Improvements

✓ Simplify navigation — reduce dropdown clutter from 7+ options to 3 clear links
✓ Remove unnecessary top-level items like Business Directory
✓ Add prominent CTA buttons (Donate, Volunteer, Get Help) above the fold
✓ Clean up layout with consistent spacing and logical visual hierarchy
✓ Replace placeholder images with real event photography
✓ Surface contact info, hours, and location in a prominent banner
✓ Introduce meal tracker for seniors to log daily nutrition
✓ Mobile-responsive design for elderly users and caregivers

🛠️ Technologies & Features

Simplified Navigation Architecture Mobile-First Responsive Design Meal Tracker Dashboard Prominent CTA Integration Contact Information Banner Real Photography Integration Accessible UI Components

✨ Impact

  • Reduces cognitive load for elderly users through simplified menus
  • Makes donation and volunteer opportunities impossible to miss
  • Builds trust through authentic photography of real community impact
  • Helps seniors and caregivers track daily nutrition with meal logger
  • Ensures critical contact info is always visible and accessible
  • Preserves the organization's mission while modernizing its presentation
  • Sets a foundation for future digital services (event RSVP, meal scheduling)
🚀 Platform Features

Smart Features Coming to FOPS

We're building an intelligent, engaging platform to better serve Poway seniors and volunteers.

🤖
AI Chatbot 24/7 virtual assistant to answer questions, provide resources, and guide seniors through services ✓ Already Available
🧠
Machine Learning Personalized content recommendations and intelligent matching between seniors and volunteers ⚙️ In Development
🙋
Volunteer Signup Portal Easy online registration, schedule management, and opportunity matching for volunteers ✓ Already Available
🎮
Gamification Points, badges, and achievements to make engagement fun and rewarding for all users ⚙️ Coming Soon
📊
Event Predictor New AI-powered forecasting so FOPS always has the right people and the right amount of food — before the day of the event.
🙌 Volunteer needs Predicts how many volunteers are needed per event based on type, size, and historical turnout
🍽️ Food needs Forecasts meal quantities and dietary requirements to reduce waste and prevent shortages
⚙️ In Development

Our goal is to create an interactive, engaging platform that makes staying connected with FOPS both easy and enjoyable.